Flexdex Skateboards > Flexdex Team Riders and Historical Archives > Flexdex Historical Section - ads, events, cool stuff > Customer Feedback on On-Line Skateboard Orders
Customer Feedback on On-Line Skateboard OrdersHere's Trudy Todd, 1999 Triple Crown Surfing Champ, at Ebone's house reading some of the email we get...
Here's a sampling of what people say AFTER they have purchased on-line. OK, so we clipped the bad ones (1) but we cannot control what our customers have said...and they are STOKED. We have a Top Service Award from Yahoo as a
result! Thanks everyone!
I ordered a Flexdex longboard as a present for my boyfriend. Was extremely happy that it shipped immediately - and I received it just as swiftly and in perfect condition!
I bought the Robb 33 and it is a kick ass board. Having a great time on it. The process buying it was easy and quick. I live in Newport where sometimes I have to park blocks from my house. So I keep my board in my car and skate home.
Great job Flexdex. You answered my questions within the end of the day. I love my Slater 40. Keep up the good work.
The people at Flexdex RULE!!! My board arrived super fast. Ithought it would arrive later because the Flexdex people had gone on vacation. But they got my board in the mail before leaving to go surfing. My Kelly 29 Kicks ASSofugus thanks dudes!
I was amazed at the fast response during a very hectic time of year. The board is great! My sister is a good friend of Wingnut, so she was impressed that I found and purchased from Flexdex.
MY EXPERIENCE ORDERING FROM FLEXDEX WAS AWESOME. I COULDNT BELIEVE HOW FAST I GOT MY BOARD. I HAVE TOLD ALL OF MY FREINDS TO ORDER FROM FLEXDEX.
The only problem that I had was after viewing the picture of the item I purchased, I thought I was ordering a full size skateboard only to find out it was a fingerboard.
(sorry - we had to include this one...(:-)
When I recieved the board I had to pay an EXTRA $50 USD cash to cover Taxes, Duties & 'Brokerage Surcharges' !!! There was no mention of this on your website.
just a note to you in other countries...your friendly government will be collecting their lunch money from you.
What an innovative company! Flexdex is poised to rule the skateboard market! Isn't that a funny thing to say? Gain flex-appeal with a Flexdex! My girlfriend and I love carving up a storm on campus...and running over frat boys and sorority whores!!!!
Flexdex rules! They confirmed and despatched my order within a few hours of it being placed and better yet it took just over one week to get from the US West Coast to my home in England. It doesn't get better than that. I am so impressed that I shall be ordering another board in October and will be telling all my mates about Flexdex. The only comment on the Yahoo shopping site I wish to make is that the credit card order tracking system didn't work - but as the board was so quick in arriving it wasn't really an issue. Please send my comments to Flexdex.
Rating: Excellent
Comments:
Great service, great ship time, shipping of parts could have been done better, as far as seperating stuff (sorry i'm picky), great board (put it together at lunch), only thing more i could ask for is to list more products.
And finally, our favorite:
I just got sent the worlds finest skate board... i would type more but my arms are hard to use because of all this road rash....
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